Cremation Ashes - Your questions answered
I frequently get asked questions regarding cremation ashes, also known as cremains in some countries. This topic evokes a range of emotions and queries, as people seek to understand the implications and options surrounding the handling of cremated remains. I thought it would be useful to share some of the recent questions and answers to gain an understanding of the process surrounding cremated ashes. What do cremated remains consist of? Many people are often curious about what cremation ashes consist of, how they are processed, and the various ways they can be memorialised. For instance, cremation ashes are primarily composed of bone fragments that have been reduced to a fine powder through the cremation process. The resulting ashes can vary in colour, texture, and consistency, depending on several factors such as the individual's body composition, the cremation method used, and the temperature at which the cremation was conducted. Do all ashes look the same?
When ashes arrive in an ash bag, they do generally look similar other than the shade. The colour can range from off white right through to dark grey. When the ashes are processed they vary in texture too so this is why the Forever Stone® can look different to the example given in the listing. The images of memorial jewellery designs are a good representation but each stone is as unique as the ashes themselves. Can you tell the difference between human and pet ashes? In short, no! Some of the characteristics of pet ashes can also be seen in human ashes and visa versa. Sometimes the only way I know I'm working with a pet is by the given name but every set of ashes is treated with the utmost respect. Every soul deserves the greatest of care and therefore they are all handled carefully and with love.
Do you talk to the ashes? Full transparency, yes I do! I always ask for the name of the deceased so I call them by their name as I work with them. It's not a case of full blown conversations, its more like the odd comment here and there. For example, I've had occasions where I've been placing the ashes into a bezel and they've arranged perfectly all by themselves so I'll tell them they're a joy to work with. I love it when I receive a photograph of the deceased or when I'm honoured to hear their story, which helps me to connect on a deeper level with the piece I'm creating.
How are the Ashes stored?
The storage process starts before the ashes arrive. When a new order comes through, the invoice is printed straight away and all of the details are written on the front of an order box, always in the same order. The details consist of, the customers name, the deceased name, the item/s ordered, the colour choice and the date the order was placed. The invoice goes into the box along with all the components of the order, the blank and accessories, relevant presentation box, care card and information postcard. This box is then placed on a shelf with all the other orders that are awaiting the arrival of the ashes. When the ashes arrive, the box is retrieved and the ashes placed inside ready for the order to be made. The customer is notified of the arrival of the ashes to put their mind at ease.
Have you ever used the wrong ashes in an order? Never, due to one simple rule...I can only have one box open at a time. This ensures that when a set of ashes are taken out of the box to make the order, it will be the only box allowed to be open until the ashes are returned to the box and box placed back on its relevant shelf. So when the next box is opened to be worked on, it will be the only box sitting on the workbench and the only box thats open.
Do you just work with human and pet ashes? I have worked with a lot of beautiful human souls and gorgeous dogs, cats and horses. I've also worked with rabbits, lizards and a world famous hedgehog! but its not just ashes that I create into stones, I also use hair and fur frequently. Other pieces I've made have contained, breast milk, umbilical cord, puppy teeth, diamonds (actual diamonds), funeral flowers and a piece of fabric. How do I send the ashes to you? How does it work? During the ordering process you can add an ash collection kit to your basket which contains everything you need to send the ashes to my studio, including return shipping. If you choose to order an ash collection kit, it will be sent to you within a business day and your order will be made when the kit is returned containing the ashes. If you choose not to order an ash collection kit, you can use what you have to hand, following the instructions that you will find in your order confirmation. I will ask for one spoon measure of ashes per item ordered. Any ashes not used are returned to you with your order. Do I have to send the ashes to you? Yes, for handmade items I will need the ashes sending to me to be able to make the items. If you don't want to send the ashes, I have a range of readymade urn jewellery and accessories. Click on this link for all readymade jewellery that you can self fill: Readymade Jewellery If ordering readymade jewellery and choosing to fill the jewellery yourself then it will be despatched within two business days of ordering.
I hope you found this blog informative but if you have any questions at all about memorial jewellery and the process involved then please send them to sam@samfirememorials.co.uk or by commenting on this post. I'll collate all the questions received into a weekly post to give you all a better glimpse into the inner workings of SamFire Memorials. Upcoming topics include: Customer stories
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